Ambassador-Brikins H.O. C., Majebi E. C., Adelakun A. A., Chukwunka C.A.C.

Keywords: Camera, CCTV, crime, key informant, security surveillance

Abstract

This study investigated the deployment and usage of closed-circuit television (CCTV) by selected hotels in Lagos and Ogun States, Nigeria and how this curbs crime in hotels in the region. Analyses in the study hinged on the technological determinism theory. Through the purposive sampling technique, in-depth interviews were conducted in five 5 hotels, one government security agency, and one government tourism-hospitality regulatory agency. The study findings revealed that the use of CCTV for security surveillance was considered paramount among hoteliers in South-West Nigeria. However, poor maintenance of CCTV was unravelled as one of the key challenges in most low-status hotels. The study concludes that hunt for customers and the fear of a reduction in patronage make the deployment and use of CCTV in hotels not a prioritized necessity in South-West Nigeria; this is as customers often consider CCTV as an intrusion on their privacy. The study recommends that the hotel regulatory body should make the use of CCTV mandatory, ensuring its enforcement, and educating hoteliers and the patronizers on why the use of CCTV is a necessity to secure of lives and properties.

Author Biography

Ambassador-Brikins H.O. C., Adelakun A. A.

Department of Mass Communication, Faculty of Social Sciences, National Open University of Nigeria

Majebi E. C. 

Department of Tourism Studies, Faculty of Social Sciences, National Open University of Nigeria

Chukwunka C.A.C.

Department of Criminology and Security Studies, Faculty of Social Sciences, National Open University of Nigeria

Corresponding Author’s Email: emajebi@noun.edu.ng

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